Frequently Asked Questions (FAQ) – Saferoom POD
Product Details
- Do the PODs come assembled and painted?
No, the PODs are shipped as raw steel on a pallet and require assembly. The steel is untreated, so it’s highly recommended to paint or cover it to prevent rust. The animated POD seen on the website represents a finished example after someone assembled and customized it for their personal use. Your POD will arrive as raw steel.
- What materials are included in the shipment?
Each POD comes with 10 panels of ¼-inch steel, with individual panels weighing up to 205 lbs. Total unit weight can exceed 1,100 lbs.
- How is the POD delivered?
The POD is delivered curbside. It is your responsibility to move the items inside your home or business.
Pricing
- What are the current prices for the PODs?
- 4’ POD: $7,500 (plus tax and shipping)
- 5’ POD: $8,500 (plus tax and shipping)
- 6’ POD: $9,500 (plus tax and shipping)
Extra Door: $1,300
Shipping costs range from $400–$1,000 depending on location.
If you want an extra door, please be clear by adding “I want an extra door” in the comments section during checkout.
Shipping & Delivery
- How long does delivery take?
o Estimated lead time for all Safe Room POD orders is 6–8 weeks after deposit confirmation.
- What happens if my POD arrives damaged?
o Visible Damage: Refuse the shipment and contact us immediately.
o Hidden Damage: Keep all packaging and notify us within 72 hours at Info@CoolStuffFast.com.
- Can I change my shipping address after placing an order?
Yes, but only if the order has not yet been shipped. Contact us as soon as possible to update your details.
• How much does shipping cost?
Shipping costs depend on your location and selected delivery method. You’ll receive a shipping quote before finalizing your purchase.
Installation
All Safe Room PODs are designed for do-it-yourself (DIY) assembly only.
Constructed from 10 panels of ¼-inch steel with individual panels weighing up to 205 lbs. Two people are recommended for assembly. Total unit weight can exceed 1,100 lbs.
Painting is recommended to help prevent discoloration and maintain appearance.
Customization Options
- Can I customize my POD?
Yes, we offer customization options such as powder coating, custom locking mechanisms, and other modifications. Contact us for details and pricing.
Returns & Exchanges
- Can I return my order?
Returns are accepted within 30 days if the item meets these conditions:
o New condition with all original packaging.
o Return Merchandise Authorization (RMA) obtained before returning.
A 25% restocking fee and return shipping costs apply.
- What items are non-returnable?
o Items over 100 pounds.
o Customized products.
o Used, worn, or installed items.
o Products missing parts or manuals.
Miscellaneous
- Do you offer bulk or wholesale pricing?
Yes, please contact Info@CoolStuffFast.com for pricing and availability.
- What if I have additional questions?
Reach out to us at Info@CoolStuffFast.com, and we’ll be happy to assist!